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FAQ

How does pricing work?

We charge per hour per bay only. We do not charge per person. You can have up to 4 people at the same bay and pay the same hourly rate.

Do I need a credit card to book if I have a gift card or voucher?

Yes. A valid credit card is still required to secure your booking. Bring your physical gift card or voucher with you to your reservation. Our team will apply the balance to your bill in-house at the end of your visit.

What makes our golf simulators different?

Our GolfZon simulators offer one of the most advanced indoor golf experiences in the world, with features designed to make every round feel like the real thing:

Automatic Ball Teeing – No bending or chasing balls; the system tees it up for you every time.
Tilting Swing Plate – The hitting platform lifts and tilts to recreate uphill, downhill, and sidehill lies.
Short Game Realism – From chips and putts to flop shots, Golfzon’s short game play is as true-to-life as it gets.
Unmatched Accuracy – Overhead high-speed cameras capture club and ball data with incredible precision, including ball speed, spin, carry, and trajectory.
300+ Courses Worldwide – Play on some of the best courses from around the globe, all in stunning detail.

What is the VIP Bay?

Our VIP Bay is a private, premium simulator space designed for an elevated golf experience. It features a Golfzon simulator with all the same advanced technology—moving swing plate, auto-tee, and world-class courses—but in a larger, enclosed room with extra seating and comfort. It’s perfect for private groups, corporate events, celebrations, or anyone looking for a little more space and exclusivity while they play.

Does the floor really move?

Yes, it does! The Golfzon hydraulic swing plate lifts and tilts to recreate uphill, downhill, and sidehill lies for a truly realistic challenge. You’ll also find different hitting surfaces—fairway, rough, and sand—to match your shot. And no shortcuts: the system knows where the ball is and will apply a distance penalty if you hit from the wrong area.

How many players can use one bay?

Each simulator bay can comfortably accommodate 4 players. It’s ideal for solo practice sessions, friendly games, or group events like leagues and parties.

How long does it take to play 18 holes?

A single player can complete 18 holes in about 1 hour. Groups of 4 usually take around 3 – 4 hours, depending on the pace of play.

Do I need to bring my own golf clubs and balls?

We recommend bringing your own clubs for the most authentic experience, but we also have rental sets available if needed. Golfzon simulators are designed to work with all standard clubs. As for balls, you don’t need to bring any—our simulators use high-quality balls specifically designed for accurate play and tracking.

Is there an app to track my stats?

Yes! The free Golfzon app (available on Google Play and the App Store) records all your rounds and keeps track of your stats once you create a profile. You’ll be able to see your average driving distance, fairway and green percentages, and average putts per round. After a few games, the app even calculates your handicap—perfect for use in our leagues and tournaments.

Where is the racing simulator located?

Our racing simulator is exclusively available at our Ancaster location at Albatross Indoor Golf.

It is not currently available at our Stoney Creek location.

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What Guests Are Saying

Our absolute favourite place to keep our golf game in check during the off season! The simulators are definitely some of the best in the city with the full serve tee, large screens, swing replay and recording and love the sand/rough options for play too! We love the weekly league play too for men and women! We love Albatross!

Borondy Real Estate Group

Great place to get away for a few rounds throughout the winter when outdoor golf isn’t possible. Played here many times this off season and will continue to do so. Staff is a delight and always on the ball when serving. Would recommend this place to any golfer.

Tom Schram

By farrrr my favourite golf simulator! The tech is top notch and the equipment is super well taken care of! The staff is always super helpful and super friendly, as they remember everyone on a first name basis!

Kathy Vaillancourt

Played here a couple months ago! The experience was incredible, staff was amazing and food was top notch! Highly recommended for a great group/friend experience.

Chris Mercanti

The best indoor place to golf during winter + rainy days. Awesome league and tournament options. Every one of the staff members are always friendly and make it a awesome place to golf 😁

Taylor Johnson

Finally had a chance to come by and visit and it was a great experience! The Golfzon tech is awesome - a chance from other golf sim technology including the moving platform to make shots feel as realistic as possible! Will be back!

Divy T

Just visited the new Stoney creek location with my husband and the facility space is massive and really nice. Staff were super friendly and helpful with showing us how to set up the simulator. Also love that you can order food and beverages here!

T

Great experience today for a birthday party today Our server Melissa was outstanding went above and beyond She was working on her own and handled everything amazingly and so pleasant to deal with

Lorraine M

Had a great round of golf last night with a couple of friends in your establishment. The VIP rooms have been redone recently and are in fantastic shape. Our server, Abby was terrific. I will certainly be back.

Jan C

Love this place! It’s perfect for those just learning golf as well as those who want to keep practicing their swing during our long winters. Staff are great too (with a special shout out to Olivia who always goes above and beyond).

Patti M

Fantastic virtual golf experience! The simulators are top of the line, immersive, and easy to use, and the space is great and well set up. Jocelyn & her team were friendly and helpful, whether you’re a serious golfer working on your game or just out for a fun round with friends. Great atmosphere, solid tech, and excellent value — highly recommend.

Joshua G

Locations

Ancaster
Stoney Creek

Contact

1-833-310-4653
info@albatrossgolf.ca
billiards@albatross.ca

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