Privacy Policy
Last updated: 02/11/2025
Introduction
We collect, use, and protect your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This policy applies to all interactions with our services, including our website, bookings, and in-person visits.
Information We Collect
We may collect:
- Identifiers: Name, email, phone number, address
- Financial data: Payment details (processed securely via third-party services like Square or Stripe)
- Usage data: Booking history, website interactions (e.g., cookies) • Voluntary details: Feedback, preferences, or emergency contact information 3. How We Use Your Information
Your data is used for:
- Processing bookings, memberships, and payments
- Communicating updates, promotions, or policy changes
- Improving services and customer experience
- Complying with legal obligations
Consent: By using our services, you agree to this collection and use. Withdraw consent anytime by contacting us (email/phone).
Sharing Information
We only share data with:
- Service providers: Payment processors, IT support, or marketing platforms (e.g., Mailchimp) under strict confidentiality agreements.
- Legal requirements: If mandated by law (e.g., court orders).
We do not sell personal information.
Security Measures
We protect your data using:
- Physical safeguards: Locked filing systems, restricted facility access • Digital protections: Encryption, firewalls, and secure servers
- Sta] training: Confidentiality agreements and privacy compliance protocols While we take precautions, no system is 100% secure.
Your Rights
Under PIPEDA, you may:
- Request access to or correction of your personal information • Withdraw consent for non-essential uses (e.g., marketing emails) • File a complaint with Canada’s Privacy Commissioner if unsatisfied. Submit requests via email/contact form.
Data Retention
We retain information only as long as necessary for the purposes stated or as required by law (e.g., financial records for 7 years).
Contact Information
For privacy concerns or requests:
Email: info@albatross.ca
Address: 105 Portia Dr., Ancaster, On L9G 3K9
Phone: 1-833-310-4653
Updates to This Policy
Changes will be posted on our website with a revised “Last updated” date. Material changes will be communicated via email or in-person notices.
Additional Considerations
- Minors: Parental consent is required for underage users.
- Third-party links: Our website may link to external services (e.g., golf equipment vendors); review their policies separately.
